Powerful Features for Every ISP
A comprehensive platform designed to manage every aspect of your internet service provider business — from subscriber management to network control.

Client Management
Complete subscriber lifecycle management with detailed profiles, connection tracking, and self-service options.
- Detailed client profiles with connection and package info
- PPPoE and Static IP client support
- Bulk import from Mikrotik or Excel
- Active, inactive, free, and left client tracking
- Package assignment and scheduler system
- Caller ID / MAC address bind and unbind
- Client status change — individual or bulk
- Data filtering, PDF and Excel export

Billing & Invoicing
Automate your entire billing cycle — from invoice generation to payment collection and receipts.
- Monthly auto bill generation system
- Multiple invoice types and customizable templates
- Auto payment reminders via SMS and email
- Advance and due bill collection with discount
- Online payment via bKash, Nagad, SSLCommerz
- Billing date-wise auto disconnect
- Auto-enable connectivity after full payment
- Download and print invoices — PDF and Excel

Mikrotik Integration
Deep integration with Mikrotik routers for real-time network management and synchronization.
- Integrated via Mikrotik API
- Add and manage unlimited Mikrotik routers
- Real-time sync of PPPoE and static IP profiles
- Mikrotik package and command management
- Online client monitoring through Mikrotik
- Credentials can be changed directly from the platform
- Full re-sync support between platform and router
- No harmful effects on your Mikrotik configuration

Network & Infrastructure
Organize your physical network with zones, devices, and topology management.
- Zone and sub-zone configuration
- Device and device type management
- TJ box tracking and mapping
- Network topology visualization
- POP / BOX and device setup
- Distributed inventory items per zone

Maps & Visualization
See your subscribers and network devices on an interactive map for better planning and monitoring.
- Client locations on interactive map
- Device and TJ box locations on map
- Coverage area visualization
- Zone-wise client distribution overview
- Network device status at a glance
- Configurable map settings and layers

HR & Payroll
Manage your team with role-based access, attendance, and salary processing.
- Staff profiles with detailed information
- Role-based access and permissions
- Salary generation and payment processing
- Attendance tracking — manual or automatic
- User management with permission controls
- Salary history and employee performance
- Multiple roles and fine-grained permissions

Support & Ticketing
Built-in support system so clients can report issues and your team can resolve them efficiently.
- Configurable problem categories
- Ticket creation from admin or client portal
- Assign staff to resolve tickets
- Track resolution time and status updates
- Client notifications on ticket progress via SMS
- Complete ticket and support history

Communication System
Multi-channel communication to keep your clients informed at every step.
- SMS sending — individual or bulk
- Reusable SMS templates
- Communication gateways configuration
- Communication queue and delivery logs
- Email notification support
- Telegram integration
- Voice call notification support

Finance Management
Track every financial transaction across your operation with a complete accounting overview.
- Expense tracking with category management
- Fund and fund transaction management
- Client wallet system for prepaid balances
- Company wallet management
- Vendor management and purchase tracking
- Income and expense reports
- Complete financial transaction history

Inventory Management
Track products, purchases, and stock across your organization.
- Product catalog with categories and units
- Product in (purchase) and product out (sales)
- Stock level tracking
- Vendor and supplier management
- Product reports and analytics
- Unit type and category configuration

Reseller Management
Create and manage resellers with their own packages, clients, and billing.
- Create unlimited resellers with dedicated panels
- Reseller-specific package configuration
- Resellers manage their own client base
- Automatic billing and charge calculation
- Reseller payment tracking and ledger
- Reseller client payments via admin gateway

Informative Dashboard
Get a real-time snapshot of your entire operation at a glance.
- Active, inactive, and blocked client counts
- Paid, unpaid, and overdue invoice status
- Monthly new client trends
- Revenue and collection summaries
- Zone-wise client distribution
- Support ticket status overview
- SMS balance and expense tracking

Client Portal
Give subscribers their own portal to view bills, make payments, and request support.
- Client dashboard with account overview
- View and download invoices
- Online bill payment through portal
- Support ticket creation and tracking
- Payment history and receipts
- Package details and usage info
- Secure client authentication

Business Configuration
Flexible configuration options to tailor the platform to your specific business needs.
- Internet package configuration
- Payment gateway setup — bKash, Nagad, SSLCommerz
- Invoice and receipt template customization
- SMS and communication gateway settings
- Theme customization — light and dark mode
- General, map, and table display settings
- Multi-company management support

Activity Log & Audit
Full audit trail of every action across the platform for accountability and compliance.
- Detailed log of all user actions
- Track who did what and when
- Filterable activity history
- Client and billing change history
- Complete operational audit trail

Reports & Analytics
Comprehensive reporting tools to measure business performance and make data-driven decisions.
- Revenue and collection reports
- Client statistics and growth trends
- Product and inventory reports
- Income and expense summaries
- Custom date range filtering
- Export reports as PDF or Excel
